In the fast-growing hospitality and catering sector, multi-floor venues such as hotels and multi-story restaurants have long been troubled by the bottleneck of last-mile food delivery. Traditional manual food delivery consumes heavy manpower, suffers from slow response and inconsistent delivery efficiency across different floors. The Restaurant Delivery Autonomous Robot breaks this limitation through IoT elevator integration, realizing fully autonomous cross-floor distribution.
The Restaurant Delivery Robot, namely the AutoXing Mars Restaurant Delivery Ai Robot, is a high-load Restaurant Delivery Automated Robot built for commercial indoor scenarios. It acts as both a Restaurant Delivery Smart Robot and a Customer Reception Mobile Robot. With a maximum payload of 40kg (4 trays of 10kg each), this Restaurant Delivery Mobile Robot can carry multiple dishes, drinks and supplies in a single trip.
display promotional content and interact with guests
Equipped with a 15.6-inch HD advertising display and a 10.1-inch touch screen, the Restaurant Delivery Service Robot can not only transport meals, but also display promotional content and interact with guests. Even the versatile Restaurant Delivery Delivery Robot variant can handle multi-scene service tasks.
Powered by the IoT smart elevator module, the robot adopts 2.4GHz BLE wireless calling technology to automatically call elevators and select target floors. It supports anti-pinch door hold and safe boarding, with sub-centimeter docking precision. Compatible with mainstream elevator brands and third-party access control systems, it can operate across up to 64 floors. The robot smoothly enters and exits elevators and automatically completes delivery missions, removing the requirement for staff to escort robots between floors.
15.6-inch
HD advertising display
10.1-inch
touch screen
40kg
maximum payload
2.4GHz BLE
wireless calling
Boasting 360° LiDAR, dual RGBD depth cameras and multi-sensor fusion navigation, the Restaurant Delivery Autonomous Robot avoids obstacles dynamically while moving at an adjustable speed of 0.3~1.2 m/s. It can pass through narrow aisles with a minimum width of 65cm. The 15Ah ternary lithium battery supports more than 10 hours of continuous work with only 3 hours of fast charging, meeting all-day non-stop operation for restaurants and hotels.
Core strengths
The core competitiveness lies in its autonomous elevator docking capability.
Cross-floor Elevator Linkage
It uses 2.4GHz BLE tech to auto-call elevators, compatible with mainstream elevators, realizing unmanned cross-floor delivery up to 64 floors.
Multi-sensor Fusion Navigation
Equipped with 360° LiDAR and dual RGBD cameras, it supports dynamic obstacle avoidance and passes 65cm narrow aisles with adjustable speed.
Long-lasting Battery & Fast Charging
With a 15Ah ternary lithium battery, it can work continuously for more than 10 hours and only takes 3 hours for fast charging.
All-day Commercial Application
It supports non-stop continuous operation to satisfy full-time working requirements of restaurants and hotels.
Logistics & Delivery Advantages
Proven Performance & Deployment
This solution has been deployed in over 500 commercial scenarios worldwide, covering restaurants, hotels and medical institutions. It achieves a 99.8% on-time delivery rate and cuts labor costs by around 40% during peak hours.
Delivery & After-sales Service
Sample orders: 3–5 working days shipment; 20–100 units bulk orders: 10–15 working days with strict inspection.Remote VR mapping finishes deployment in 30 mins, no on-site engineers. 1-year full warranty & lifetime OTA updates for stable operation.
By combining the Restaurant Delivery Robot and elevator IoT linkage technology, the whole catering delivery workflow becomes fully automated. It solves the pain point of cross-floor last-mile delivery, optimizes operational efficiency, reduces labor expenditure and creates an eye-catching intelligent service experience for restaurants and hotels.
