The Reception Service Robot Manufacturer
As a professional commercial service robot supplier in China, we focus on R&D and manufacturing of cleaning, food delivery, hotel delivery, logistics and inspection robots, providing reliable products and solutions to global customers.
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![Robot Receptionist]()
Robot ReceptionistThis intelligent reception robot integrates reception, voice interaction, voice control and guided tour explanation. Designed for schools, nursing homes, educational institutions and retail...view more -
![Reception Robot]()
Reception RobotThe customized, cloud-based intelligent humanoid service robot, featuring a cloud-based robotic OS, open APIs, customized services and one-stop solutions, ushers in a new era of intelligent...view more -
![Greeting and Guidance Robot]()
Greeting and Guidance RobotThis customized, cloud‑based intelligent humanoid service robot is equipped with a cloud robotic OS and open APIs. It provides customized services and one‑stop solutions, ushering in a new era of...view more -
![Intelligent Reception Robot]()
Intelligent Reception RobotThis robot is widely used in railway stations, airports, hotels, shopping malls, banks, hospitals, schools, government service halls, restaurants and other service venues. It integrates face...view more
Why choose us
Professional Team
We possess complete R&D and production capabilities for mobile robots. With a 30+ member R&D team, our annual output exceeds 1,000 units, supported by more than 100 commercial application cases.
Professional Manufacturing Facility
Operating a specialized workshop over 1,000㎡ to ensure efficient production, stable quality, and fast delivery.
Customization Services
Leveraging modular design, we support personalized customization to help customers achieve success.
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General |
Dimensions |
460 × 460 × 1200 mm |
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Net Weight |
19 kg |
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Touch Screen |
13.3" |
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Climbing ability |
5° |
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Movement speed |
0 ~ 1.2 m/s |
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Degrees of Freedom |
6 DOF |
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Battery Life |
Battery Type |
15Ah |
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Working Endurance |
10 h |
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Charging Endurance |
2~3 h |
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Accessories |
Optional Accessories |
Charging station |
Intelligent Communication:The robot can listen and answer questions in multiple languages, complete with facial and gesture recognition systems.
Navigation System: It can give directions or guide visitors to their destination within the building.
Queue Management: It assists in organizing queues and appointments, reducing waiting times.
Information and Promotions Display: It can display information on products, services, and various promotions via its screen.
Data Logging: It collects statistics on visitors and frequently asked questions for analysis and service improvement.
Use Cases of Reception Service Robot
Hospitality: Hotels are using robots for check-in/check-out, providing information about amenities, and even room service delivery.
Healthcare: Hospitals and clinics are deploying robots for patient check-in, wayfinding, providing information about services, and even monitoring patient vital signs.
Retail: Retail stores are using robots to greet customers, answer product questions, provide recommendations, and assist with checkout.
Corporate Offices: Robots are managing visitor registration, guiding employees and visitors, scheduling meetings, and delivering mail.
Airports: Robots are providing wayfinding assistance, multilingual support, and information to passengers.
Types of Reception Service Robot
Display version
As the service robot supports 360° body rotation, it can unlock the new posture of the service and fully show the charm of technology.
Large-screen version
The large-screen service robot can be used for various application scenarios to achieve zero-boundary man-machine interaction experience.
Standard version
With a certain body height similar to human beings, it is conducive to rich human-computer interaction experience.
Best practices for deploying customer service robots
Be wise about automation
Don't try to replace humans entirely. Focus on automating repetitive tasks like processing simple package returns or greeting customers. This frees up your human agents for more brain-intensive issues.
Play nice with the humans
Your robots need to work alongside your human staff, not compete with them. Make sure there's a smooth handoff process when a bot needs to escalate an issue to a human agent.
Keep an eye on things
Regularly check how your bots are performing. Are customers satisfied Are issues being resolved quickly Use this data to improve your robots' capabilities continuously.
Train your team
Your human staff needs to know how to work with these new robot colleagues. Provide training on when to step in, how to access bot conversation histories, and how to provide feedback for improvements.
Packing Details
Packing: Export-grade wooden crate packaging specifically designed for delivery robots to ensure maximum protection during international shipping.
Lead Time: Sample orders (1-5 units) ship in 3-7 working days. Bulk orders (50+ units) typically 20-30 working days.
Warranty: 12 months for core components (main controller, drive motor, sensors, battery).
Support: 24/7 technical support via video call for installation, map optimization, and troubleshooting.
FAQ
As one of the most professional reception service robot manufacturers and suppliers in China, we offer a wide range of products with superior quality. Please feel free to buy advanced reception service robot at competitive price from our factory. Contact us for quotation.
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