Robots in Customer Service

Details

Tired of high labor costs, inconsistent front desk service and limited visitor guidance staff? Meet Amy AI Service Robot — the all-in-one intelligent commercial robot built by Alpha Robotics with 19 years of service robot R&D experience. Every 3 AI service robots worldwide comes from our factory. Equipped with 40m LiDAR laser navigation, self-developed Smartstar vertical AI large model and 21.5-inch HD touch display, Amy delivers 24/7 automatic greeting, visitor guiding, voice interaction, advertising broadcast and security patrol for hotels, hospitals, government halls, exhibition centers and shopping malls, cutting your labor expense while upgrading brand service experience.

smart service robot

Alpha Robotics boasts 19 years in service robot manufacturing, 1 in 3 global AI service robots come from us. Amy commercial robot features 40m LiDAR navigation, self-developed Smartstar AI voice model, 21.5" display, supporting 24h greeting, guiding, advertising and security patrols, ideal for hotels, hospitals, government halls and malls to cut labor costs.

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Smartstar AI Voice Interaction

Self-developed vertical AI model for natural dialogue; sing, tell stories & jokes for visitor entertainment.

21.5" HD Touch Advertising Screen

Roll play brand videos & posters; wide-angle camera & mic array for face capture and voice collection.

Humanized Design

Dynamic facial expression screen creates warm service experience.

40m LiDAR SLAM Navigation

±50mm positioning accuracy + ultrasonic obstacle avoidance, auto detour and path replanning in crowded areas.

All-in-One Commercial Functions

Auto welcome, custom tour guide, entertainment, 24h unmanned security patrol with hazard alert.

Product Parameters

General	Dimensions	650 × 560 × 1500 mm
	Net Weight	49 kg
	Touch Screen	21.5"
	Movement speed	0 ~ 1.2 m/s
Battery Life	Battery Type	20Ah
	Working Endurance	10 h
	Charging Endurance	3~4 h
Accessories	Optional Accessories	Charging station