
Hotel Service Robot
The robot food‑delivery service accepts voice commands, operates elevators independently, and provides guests with daily necessities delivery and take‑out pickup services. It also supports guests' online shopping: the robot autonomously processes orders and transports goods. The whole process requires zero human contact to reduce cross‑infection risks and create a safer, more convenient stay experience for guests.
Main Function
Item Delivery
Cruise
Reception

Item Delivery

Smart Delivery
Front‑desk staff directly select the room number on the robot, place the items inside the robot compartment, and the robot will deliver goods automatically.
Place Orders via Delivery Mini‑Program
Guests scan the in‑room QR code for shopping. The robot auto‑accepts orders and delivers goods to guest rooms.


Place Orders from Management Backend
Front‑desk personnel operate via PC management backend to command the robot to pick up goods and deliver to guest rooms.
Pick‑up & Delivery Service
Designed for office buildings. Place orders through mini‑programs for robot parcel pick‑up or delivery.

Cruise
Voice Interaction During Patrol
- Tap the screen
- Say "Hello XiaoLuo" to the robot
Tour Commentary During Patrol
- Hotel introduction
- Fixed‑point explanation

Direction Guidance During Patrol
- Voice commands
- Tap on‑screen menu
Check‑in During Patrol
- Scan the QR code on the screen
- Check‑in completed
Reception
Fixed‑point reception, and active greeting
"Hello, welcome to Hilton Hotel"
Voice interaction during the reception
"Let's have a dance" "What are the nearby attractions"
Guiding during the reception
"Guide me to Room 1001".
Signing in and taking photos during the reception
"Take me a photo, please"
Product Parameters
|
Item |
Specification |
|
Dimensions |
520 x 510 x 930 mm |
|
Net Weight |
55 kg |
|
Payload Capacity |
50 kg |
|
Compartment Volume |
40 L |
|
Control Screen |
10.1-inch touch screen |
|
Advertising Screen |
24-inch display |
|
Moving Speed |
0 ~ 1.2 m/s (variable speed) |
|
Climbing Angle |
< 10° |
|
Obstacle Clearance |
< 10 mm |
|
Battery Specs |
24 V 30 Ah |
|
Battery Life |
6 ~ 8 hours |
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